Shipping And Policy

Shipping Policy:

Fast Global Shipping:
We are delighted to provide efficient global shipping, ensuring delivery within a span of 3-12 days.
Enjoy the added benefit of Free Shipping on all orders.
Our streamlined processing time typically falls within the range of 1-3 days.

Warranty Process:
Effortless Resolution in 3 Steps:

Email Notification:
Reach out to speshopwave@gmail.com, including your order number and comprehensive details along with an image depicting the issue.

Prompt Review and Response:
Our dedicated team will diligently review the reported problem and provide a thorough response within 1-2 days.

Simple Refund:
Upon confirming the issue, proceed to send the item back to us via our provided email address.
We will initiate an 80% refund of your initial payment.

Compensation in Accordance with Warranty Conditions:
Defective products within the warranty period will either be returned or refunded at our expense.

Wrong Product/Missing Accessories:
Rare cases of receiving the wrong product or missing accessories will be promptly addressed following our established warranty process.

Non-Returnable Items:
Please note that discounted items and free products are non-returnable.

Refund Fee:
Customers are responsible for covering return shipping costs, which are non-refundable.
Compensation will be processed promptly upon receiving the returned item.
Feel free to contact us at support@yousweety.com for any further inquiries or assistance related to our shipping, return, and warranty policies.